77bfb Privacy Policy
The security of your personal information is our top priority. This policy describes in detail how we collect, use, and protect your information.
Introduction and Scope
This Privacy Policy ("Policy") applies to the 77bfb platform and all services connected to it. When you register, log in, or use any service on 77bfb, you are considered to have accepted the terms of this Policy.
77bfb takes the privacy of its users very seriously. We commit that your personal information will never be sold to third parties and will not be used beyond the purposes described in this Policy. We use SSL encryption and modern security technology to keep your information safe.
This Policy may be updated from time to time. In the event of changes, we will post a notice on the platform and the "Last Updated" date will be revised. Users are advised to review this Policy regularly.
What Information We Collect
77bfb collects the following types of information to provide its services:
Identity Information
- Full name and date of birth (for age verification)
- Valid identification document details (National ID card or passport)
- Email address and contact information
Financial Information
- Payment method details (bKash, Nagad, Rocket, bank account number)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Technical Information
- IP address and device identity
- Browser type and operating system
- Session cookies and usage log data
- Login time, location, and gameplay history
Communication Information
- Details of communication with us via live chat or email
- Records of complaints or support requests
Purpose of Data Collection
The purposes for which we collect information are as follows:
Account Management and Verification
Information is used to create and manage your account and ensure its security. This includes all identity verification processes, including age verification (confirming 21+ age) and identity confirmation.
Financial Transaction Processing
Financial information is essential to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is needed to enforce the minimum deposit of ৳200 and minimum withdrawal of ৳1,000.
Providing Customer Support
Your account and transaction information is needed to resolve your issues and provide effective assistance through 24/7 live chat support.
Service Improvement
Technical information is used to analyse user experience and improve platform performance. This includes game preferences, navigation patterns, and service usage patterns.
Promotional Communication
With your consent, 77bfb may send information about special offers, bonuses, and promotions via email. You can opt out of these communications at any time.
Meeting Legal Obligations
Certain information may need to be retained and disclosed to comply with applicable laws, regulations, or court orders. This information is used as part of anti-money laundering (AML) and fraud detection programmes.
Cookies and Tracking Technology
77bfb uses cookies and similar tracking technologies to operate the platform. Cookies are small text files stored on your device that help improve your browsing experience.
The types of cookies we use:
- Essential Cookies: These cookies are required to maintain login sessions and ensure the core functionality of the platform.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help analyse platform usage and improve service quality.
- Security Cookies: Used to detect fraudulent activity and keep accounts secure.
You can manage cookies by changing your browser settings. However, disabling certain cookies may prevent you from using some features of the platform.
Data Sharing and Third Parties
77bfb never sells your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:
- Payment Processors: The minimum necessary information is shared with payment providers to complete transactions via bKash, Nagad, Rocket, or bank.
- Service Providers: Technology companies that assist in operating the platform may have access to limited information under a confidentiality agreement.
- Legal Obligations: Information may be disclosed when required by a court order, government directive, or legal process.
- Fraud Prevention: Limited information may be shared with relevant authorities to protect account security and prevent fraudulent activity.
Before sharing information with any third-party partner, we ensure they comply with applicable data protection standards.
Data Protection and Security
77bfb applies industry-standard security measures to protect your personal information. Our security framework includes:
- SSL/TLS Encryption: All data transmitted between your device and our servers goes through encrypted channels.
- Secure Data Storage: Stored data is kept secure through encryption.
- Access Controls: Only authorised personnel can access your information, and strict access control policies are followed.
- Regular Security Reviews: Our systems undergo regular security testing and vulnerabilities are identified and remediated promptly.
- Two-Factor Verification: If suspicious activity is detected, an additional verification process is activated.
However, transmitting information over the internet is not entirely without risk. We make every effort to ensure the highest level of protection, but it is not possible to provide a complete guarantee of service security.
Data Retention Period
77bfb retains your personal information for as long as your account is active or as needed to provide services. After account closure, information may be retained for the following reasons:
- For the period required to meet legal obligations
- In accordance with regulations relating to financial transaction records
- For the period required for dispute resolution or legal claims
- To comply with anti-money laundering regulations
After the designated period, information is securely deleted or anonymised.
User Rights
As a user of the 77bfb platform, you have the following rights:
Right to Access Information
You have the right to know what information we have collected about you. If you contact us, we will provide you with a copy of that information.
Right to Correct Information
If any information stored about you is inaccurate or incomplete, you can request that it be corrected or updated.
Right to Delete Information
In certain cases, you have the right to request that your information be deleted. However, information necessary to meet legal obligations may need to be retained.
Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your information and to opt out of promotional communications.
To exercise any of the above rights, contact us directly via live chat or email.
Protection of Minors
77bfb is an adults-only platform intended solely for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is conducted at the time of registration. If we become aware that information has been collected from a minor, that information will be promptly deleted and the account will be closed.
Policy Changes
77bfb reserves the right to change or update this Privacy Policy at any time. In the event of significant changes, we will:
- Post a clear notice on the platform
- Notify registered users via email (where applicable)
- Revise the "Last Updated" date at the top of this page
Continuing to use the platform after changes are made will be considered acceptance of the new Policy. You are advised to visit this page regularly to stay informed about updates.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:
24/7 Live Chat Support — Chat in Bengali
We will review your request with the utmost care and do our best to respond as soon as possible.